We know that can be an inconvenience, especially if you’ve rearranged your work schedule to be there for us, so when at all possible we’ll keep our appointments. But if we do need to cancel, we’ll give you as much lead time as possible.
If you need to cancel your appointment with us, we ask that you give us a 24-hour notice. If we show up at your house and nobody is home, we’ll unfortunately need to charge a $37.50 no-show fee. (The fee is subject to our discretion and will be waived in the case of accidents, illnesses, deaths, etc.)