Winterization Service

fall 2014 winterization serviceThe fall shutdown is an important part of your irrigation maintenance service.

WHAT IS IT?

When we come to winterize your sprinkler system, we shut off the water supply. We then blow in compressed air to evacuate the water from the lines and sprinkler heads, ensuring that they won’t freeze over the winter.

WHEN DOES IT START?

We’re starting our blow outs this year on October 5. As explained above, we’ll be sending each customer a custom email with a date and time for their particular town.

WHAT NEXT?

We’ll come back in the spring for your sprinkler system start-up. At that time, we’ll turn your water supply back on and check all the components to your system for any damage that may have occurred during the winter months.

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Important Information Regarding 2015’s Winterizing

sprinkler winterizingEven though Labor Day has come and gone and the days are getting shorter, it still feels very much like summer.

Temps aside, though, we’ll soon be coming out to winterize your irrigation system. It’s also a perfect time for you to stock up on ice melt!

This year, we’re trying out a new scheduling technique to help us be more efficient, so we can make sure ALL our customers’ systems (over 900 within 45 days) are winterized before the freeze. Mother Nature is so unpredictable and the Farmer’s Almanac is saying that this winter is going to be a rough one again, with lots of snow.

We’ll be shutting down our online appointment scheduling program for this trial period. Instead, we will be sending out a customized email with a specific day and time for your town.

You will need to respond back to the email verifying that the date and time work for you. If the allotted appointment does not work for you, please call the office at (781) 585-0020.

If you are unable to be home at the time of winterizing, access to the water shutoff (which we drain out) and controller is needed. If you are not home and we have no access, and it is an agreed appointment, you will be charged an additional return fee of $37.50 to winterize. If you have a well pump that is mounted outside, it is highly recommended that you use the earlier date to protect the pump.

If anyone is interested in ice melt this year, please let us know how many bags you want when you email back your date, so we can make sure we order enough. Last year, ice melt went so quickly that our suppliers ran out and it was very difficult to get any. We will only be offering 50-pound bags this year at $17 per bag.

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Now Scheduling Sod Cuts Through September 18

Plymouth sod cutsWe hear from many homeowners that by the dog days of summer, dense grass has started to grow around the sprinkler heads of their irrigation system.

The problem is that once this happens, the heads will no longer perform as they should. They won’t spray, rotate, or recede properly, which eventually causes damage to the heads.

It’s only common sense to protect your investment.

The solution? It’s not mowing more closely to your sprinkler heads, nor is it getting out the weed-whacker. Both options can further damage the heads.

Your best bet is to have us come out and perform a sod cut using our special tool to cut back the grass around the head.

First, we flag all your heads. Then we cut the overgrown grass, passing through to the root system while being careful not to hit the lines. We smooth out the exposed soil and remove the severed sod from your property, then readjust the heads for proper operation. The sod cut also includes trimming around any visible valve boxes in grassy areas.

It’s wise to have this quick and inexpensive procedure done from time to time, since often in the process bad seals on heads are revealed. We can replace them while we’re there, saving you a service call and ultimately costs on your water bill.

Schedule your sod cut through our online appointment tool below, or call us at (781) 585-0020 for more details. We are lining these appointments up through September 18.

scheduling button

Ask about our other yard-enhancing services as well, including water features (custom-made ponds, waterfalls, and streams) and nightscaping (landscape lighting).

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Landscape Lighting (a.k.a. Nightscaping)

Our irrigation customers may not realize that we also offer other services to enhance your beautiful yard.

Our landscape lighting is rapidly growing in popularity. It doesn’t make much sense for homeowners to invest in making their lawn and yard attractive if no one can see their efforts at night. Nightscaping helps with that!

Regardless of what time of year it is, your focal points in your property during the day are hidden once darkness hits, just waiting to be illuminated.

Landscape lighting helps to bring out those focal points and textures not seen in the daylight, but which have eye-catching details by illumination.

Architectural features on your home can be accented and, with the correct lighting, can be visually stunning.

Landscape lighting can add the following to your home:

  • Beautification
  • Usability
  • Safe passage
  • Security
  • Value

Nightscaping needs regular maintenance, just like your sprinkler system does. Add-on lights can be brought in at any point. If you realize later that you need more lighting than you first thought, just let us know and we’ll come back out to increase your service.

Below are some images showcasing the difference landscape lighting can make to your home:


Architecturally stunning home in broad daylight,
without accented focal points

Architecturally stunning home in darkness,

with landscape lighting to accent contours

Strategically placed illuminating devices add nightscaping benefits.

Nightscaping adds beautification, safe passage, security,
and value to your home.

Nightscaping highlights other landscape elements,
prolonging your enjoyment.

Schedule your landscape lighting installation through our online appointment tool below, or call us for more details at (781) 585-0020.

Ask about our other yard-enhancing services as well, including water features (custom-made ponds, waterfalls, and streams) and lawn installation.

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Cancellations

appointment cancellationsIn the occasional event of inclement weather and other unforeseeable acts caused by Mother Nature, we may need to reschedule our appointment with you.

We know that can be an inconvenience, especially if you’ve rearranged your work schedule to be there for us, so when at all possible we’ll keep our appointments. But if we do need to cancel, we’ll give you as much lead time as possible.

If you need to cancel your appointment with us, we ask that you give us a 24-hour notice. If we show up at your house and nobody is home, we’ll unfortunately need to charge a $37.50 no-show fee. (The fee is subject to our discretion and will be waived in the case of accidents, illnesses, deaths, etc.)

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Online Appointment Scheduling

Our customers use Appointment Plus, an online scheduling system, to manage their spring start-ups, fall winterizations, and sprinkler system upgrades. This allows us to be more efficient and helps you to remember when we’re coming.

Access our online scheduling by clicking below.

scheduling button

If this is your first year trying our online scheduling, there are a few steps required for your initial registration as a new user. After that, you’ll be able to easily log in with your email address as the username. Setting up an appointment is simple.

Just like in years past, you’ll notice that appointments are only available for particular towns on certain days of the week. This helps us to be more efficient in scheduling our routes. Here are the days available for each town this year:

Monday – Carver, Duxbury, Halifax, Kingston, Plymouth
Tuesday – Hanover, Hanson, Hingham, Marshfield, Norwell, Pembroke
Wednesday – Cohasset, Hingham, Hull, Norwell, Scituate
Thursday – Carver, Halifax, Middleboro, Plymouth
Friday – Duxbury, Kingston, Marshfield, Plympton
Saturday – Milton, Quincy, Weymouth, All others

When you log in to schedule your appointment, you’ll also see a breakdown of services. You’ll need to specify which service you want. (Each service is automatically associated with a block of time; ie, a service call is one hour.) Here are the services available:

  • Startup 1 to 6 zones irrigation
  • Startup 7 to 10 zones irrigation
  • Startup 11 to 15 zones irrigation
  • Startup 15 plus zones irrigation
  • Startup of well irrigation
  • Backflow inspection (test) irrigation
  • Service call irrigation system
  • Upgrades irrigation
  • Tune-up irrigation
  • Mid-season adjustments irrigation
  • Winterizing of system
  • Winterizing of system with dedicated irrigation well
  • New installation of system
  • Landscape lighting install
  • Landscape lighting tune-up
  • Landscape lighting service call
  • Sod cut

You’ll receive a reminder email from Appointment Plus two days prior to your appointment, making it easy to remember. If you need to reschedule for any reason, you can do so by logging back in and cancelling your first appointment, then making a new one at a more opportune time.

Please note that due to certain scheduling challenges (ie, back-to-back appointments in South Plymouth and Kingston, possible on a Monday for example), we may be up to 15 minutes early or late for your appointment.

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Booking Start-Up Appointments for April 20 or Later!

Plymouth sod cuts2015 was a legendary winter to remember!! If we had to deal with that much snow, ice, and cold, I’m glad we at least managed to get an all-time record out of it!

(If you found out the hard way how important it is to have ice melt on hand, let us know. At the end of this season when we come out to winterize your system, we can deliver some for next year.)

But enough about winter! Now it’s time to prepare for warmer weather and growing lawns! Soon we’ll be doing sprinkler system start-ups and have already started booking appointments. We’ll start coming out to homes to do residential start-ups the week of April 20.

Note: The snow pack is delaying start-ups and giving us less time than usual to get irrigation systems up and running in a timely fashion. We expect openings to book up quickly this year, so don’t delay in scheduling your appointment!

The Farmer’s Almanac warned us to expect a colder and snowier winter than usual, and they were right. So we’re taking their forecast for this summer seriously, too. Here’s what they’re saying:

“April and May will be warmer and generally drier than normal. Summer will be hotter and drier than normal, despite a tropical storm threat in early to mid-August. The hottest periods will occur in early June, mid- to late July, and early to mid-August. September and October will be warmer than normal, with near-normal rainfall.”

With a forecast for hot, dry conditions, you’ll need to make sure your irrigation system is in tip-top shape. Call us during the summer for any tune-ups as needed.

Look for more information coming soon about updating your sprinkler controller by adding weather-based sensors to help you save money on your water bill.

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